TERMS OF USE POLICY

This website is owned and operated under the name CCO PRODUCTS; also called "Cco", "us", "we" in this policy. The Terms and Conditions  that are set forth under which you may use our website and services as offered by us. This website offers visitors the opportunity to become members in viewing and purchasing products endorsed here by Cco. By accessing or using the website you are confirming your approval of our service, and that you have read, understood, and agree to be bound by these Terms.

Your use of services on this website is a confirmation that you are of the minimum age of 18 and have the ability to use our forms of payments. 

PURCHASING

When buying an item, you agree that:

  • You are responsible for reading the full item listing before making a commitment to buy.

  • You enter into a legally binding contract to purchase any item you are committing to buy.

  • The check-out payment process needs to be completed before orders can be shipped.


All prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing, tax, and shipping will be available on the checkout page. 

SALES

From time to time, products may be listed as a sale. The reason for having a sale is because of overstocking or discontinuing of that product. All sales prices are final and the item is not eligible for returns or refunds. 

CHECKOUT AND PAYMENTS

Our Checkout page is easy to use. It will list your items (can be modified), any taxes we collect, shipping charges (if any), and the total amount owed to complete your order.  We are paypal preferred, but also accept debit and credit cards.  Processing and shipping of your order will be made upon confirmation of payment. 

SHIPPING 

Cco uses the USPS to ship all orders. Your order will ship within 48 hours of confirmation of payment. Once your order ships, we cannot guarantee the exact delivery date due to any delay that may occur within the delivery system. It usually takes 3-5 business days to receive your order. Our shipping fees are simple and listed below;

  • A flat $4.00 shipping fee on all orders.  

If you wish to use a different shipping source, please let us know. Keep in mind that you will be charged a shipping fee.

Free shipping may not apply in some cases. Shipping from other sources may take longer to get your order shipped, but we will do our best in getting it out to you 

RETURNS AND REFUNDS

Any product may be returned for any reason within 15 days of the date you received that product. Being a small ecommerce store, we will not be able to pay for return shipping at this time Use the following directions to return product;

  • Contact Cco by email (ccoproducts@gmail.com) explaining your intent to return with a list of items you are returning. 

  • We must receive any returns unopened and in good condition for the refund to be processed.

  • All refunds will be by the same method in which they were paid or by check.

  • opened items are not eligible for a refund. 

  • Sales Items cannot be returned for refund.

Notify Cco immediately if you receive a damaged package. Please take a pic before you open the package and then check the contents for further damages. Getting pics of any damages during shipping is important to us. Damaged items will be sent out to you free of any charges as long as they are still in inventory. We will refund the product if not in inventory. 

PRODUCTS OR SERVICES

We have made every effort to accurately display the images and colors of our products listed on our site. We cannot guarantee that your computer monitor will display the colors correctly. Some items of the same product may go through a change during the production of that item. 

Our products are handcrafted by artisan crafters and artists. sizes, cuts, and colors may vary slightly. We do not guarantee any size or color of any product. Measurements displayed as information are to be taken as a close to measure. of all product. 

We reserve the right to limit product to be purchased by certain members for any reason. Some product may be limited according to inventory. We do not use a back order system, but can tell you if and when that item will be back in stock. Just contact us for more information. 

RIGHT TO CHANGE

We may, without prior notice, change the site, services, and products; stop providing the services and products or any features of the site, services, and products we offer; or create limits. We may permanently or temporarily terminate or suspend access to the site, services, and products without notice and liability for any reason, or for no reason.

INTELLECTUAL PROPERTY, COPYRIGHTS AND LOGOS

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Cco Products.

No license shall be created in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for the accuracy, completeness, or timeliness of information about any statement or product on our site. The information contained on our site should not be used as a sole source to make any decision about any product. Reliance of any material content is at your own risk. 

SUSPEND OR CANCEL USER ACCOUNT

We may permanently or temporarily terminate or suspend your access to the service  or product without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.

 

You may discontinue use and request to cancel your account and/or any services at any time for any reason.  You may rejoin as a member of Cco at any time as long as you were not terminated by us. 

INDEMNIFICATION

You agree to indemnify and hold Cco Products and its owners harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event shall Cco Products and its owners be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Cco Products and its owners assumes no liability or responsibility for;

  • any errors, mistakes, or inaccuracies of content;

  • any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service or products

  • any health condition caused by any product or ingredient sold on this site. consumer assumes responsibility to check with professionals (such as doctors) for advise on use of any product. 

  • any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

RIGHT TO CHANGE AND MODIFY TERMS

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically.  Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

PROMOTIONAL EMAILS AND CONTENT

You agree to receive from time to time promotional messages and materials from us, by mail, email, social networks, or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

LAW AND DISPUTE RESOLUTION

You agree that any claims and disputes with Cco or its owners will be presented before an action of a third party arbitration acceptable to both parties in dispute. You also agree to responsibly settle with said arbitration services if possible.

 

The rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Michigan/United States, without respect to its conflict of laws principles.


Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Lansing, MI. 

CUSTOMER SUPPORT

All questions about Cco Products, its website, pages, statements, products, and policies should be submitted to our email, ccoproducts@gmail.com